To be competitive in the marketplace, you need to build a mobile application for your company. Technology has brought a lot of innovation in recent years. Taxis aren’t an exception. There is a growing competition from less expensive transport providers like Uber-like services or car rental businesses that can provide similar amenities with lower prices while offering superior customer service as most traditional taxi businesses do being able to adapt quickly enough to set your business apart from others out there trying to launch their own version of the service too.
There are various types of taxi apps available on the market. However, there’s a specific type for established companies that are in dire need. This app lets users to book rides and grow the number of customers they serve. It also assists drivers find potential fares quicker than before.
Two different apps were developed by the team responsible for development to cater to the needs of drivers and passengers. The apps are more customized for both of the parties involved, giving you an the unique opportunity of getting just what you need without interruptions or distractions.
These are the must-have features that must be included in driver apps.
The most crucial aspect to ensuring customers’ loyalty in the taxi industry is ensuring that drivers have full control over their apps. Driver-friendly features enable customers to spend more time doing their job and make it easier for them. This results in greater service quality.
Vehicle Tracking System
Drivers prefer mobile apps that work well and are ideal for their job. The GPS tracking system tracks the location of passengers, once they’ve given their permission it becomes easy for drivers to locate them when they need them.
Button to Check availability
Drivers can now use their phones to indicate that they are available to take new requests or take notes. The driver will be informed immediately in the event of an order. They can then search for an alternative price or provide additional information, such as their address.
The new feature will enable drivers to evaluate their performance to other drivers, as well as gain useful information on their journeys. They can also read customer comments from previous rides for any negative or positive comments from riders before deciding if this is something to improve on moving forward.
Alerts via SMS and Email
The taxis will receive important notifications from their passengers via SMS or email alerts. It is possible to respond to passengers’ concerns via a simple interface. This is beneficial for both the parties.
Begin/End the Ride
It’s easy to find your location with maps. Maps will indicate exactly where the pickup and drop-off points are. This makes it easy for all those to be involved.
Accept/Decline Cab Requests
The user can request transport and receive a prompt response. If the driver doesn’t answer within 15-30 seconds of getting their notification on the app, that indicates there are no more cars located in the area that can take them right from the start.
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